Reverse O/A Payment window
Purpose
Use this window to reverse, or undo, a customer payment.
To access this window
Complete one of the following to access this window.
- On the Admin menu, point to Reverse then click Reverse O/A Payment.
- Use keyboard shortcut Alt, A, R, P.
Diagram
The following thumbnail illustrates the Reverse O/A Payment window. Click it to view a full-size image.
Item descriptions
Fields and boxes
| Item | Description |
|---|---|
|
Look for Pay Ref |
Enter the reference number of the payment you want to reverse. The grid automatically moves to reference number matching the values you type. |
|
O/A Payment grid columns |
|
|
Pay Ref |
Displays the reference number of each customer payment for the selected customer. Click the column heading to sort the grid in ascending or descending payment reference number order. |
|
Invoice |
Displays the invoice number associated with the payment reference. Click the column heading to sort the grid in ascending or descending invoice number order. |
|
Date |
Displays the date on the invoice associated with each payment reference number. Click the column heading to sort the grid in ascending or descending invoice date order. |
|
Payment |
Displays the payment amount for the payment reference number. |
Buttons
| Item | Description |
|---|---|
|
Reverse |
Reverses the highlighted payment as if it never took place. |
|
Exit |
Returns to the previous window. |
